Post COVID-19: Successes, Challenges & Next Steps
The COVID-19 pandemic has brought unprecedented and rapidly shifting challenges to business, government, and our daily lives. Throughout this event, however, organizations and individuals have continually risen to meet these challenges, innovating and adopting new technologies in ways and at a pace never before imagined. By leveraging technology, reevaluating long-established business processes, and expanding inter-agency and public-private sector cooperation, the criminal justice, homeland security, and public safety domains have not only continued to operate, but realized long-term, structural improvements in efficiency, outcomes, and customer satisfaction.